Return Policy

Returns are accepted within 30 days of receipt of your order for store credit or exchange only. Returns are not accepted after 30 days from receipt of order at your shipping address.

To be eligible for a credit or exchange, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. Please make sure that items are well packed. A restocking fee may apply to any order not received in good condition.

To start a credit or exchange, please contact us at orders@kikiwonder.com. If your credit or exchange is accepted, we’ll email instructions on how and where to send your package. Items sent back to us without first requesting a credit or exchange will not be accepted. Shipping costs are non-refundable. All costs for return shipment are the responsibility of the customer. 

You can always contact us for any return question at orders@kikiwonder.com. If you're unhappy with your purchase, we'll do everything we can to make it right.

–––––

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and correct it ASAP. Please take photos of the items, packing materials, and box as soon as the items are received and include them in your email to orders@kikiwonder.com.

–––––

Exceptions / non-returnable items

All vintage items are final and not eligible for return, exchange, or credit.

*****